Product Conditions

New

Unsold merchandise with no signs of use.

Like New

Unsold merchandise with minimal signs of handling.

Refurbished

Merchandise that has been repaired to full functionality but may have signs of wear or use unless otherwise specified.

Used - Good

Merchandise with signs of use from handling and/or customer exposure that is sellable without repairs needed.

Used - Fair

Merchandise with heavy signs of use from handling and/or customer exposure that is likely in need of repair prior to resale.

Salvage

Merchandise requiring significant repairs prior to resale or else will be used for parts/components only. Includes items that have exceeded the expiration date.

Grade A

Like new condition

Negligible scratches and blemishes. Tested and fully functional with clean ESN and no user locks (for example FMIP / iCloud locked).

Grade B

Light wear and tear

May have one or several light scratches that do not catch a fingernail or tool. No cracks present on the device or display. Tested and fully functional with clean ESN and no user locks (not FMIP / iCloud locked).

Grade C

More aggressive wear and tear

May have cracks on certain surface areas such as camera lens, rear lens but not on display cover lens (Glass panel and Digitizer). Tested and fully functional with clean ESN and no user locks (for example FMIP / iCloud locked).

Grade D

Heavy cosmetic damage with cover lens cracks

Will have excessive damage on multiple surface areas and cracks on the display cover lens but not on the LCD. In addition there may be missing parts, liquid damage and screen burn present. Units are tested but may not be fully functional. Clean ESN and no user locks (not FMIP / iCloud locked).

Grade E

Heavy cosmetic damage with LCD damage